Customer Service Finalist

Customer service is one of Ocean Keys Shopping Centre’s key focus areas. We take pride in the centre’s presentation, ensuring it looks and feels fresh, clean and inviting. Similarly, our staff and retailers are continuously listening and building relationships with our customers, ensuring they feel welcomed at the centre day in, day out. It is because of this approach, we’re glad to announce that Ocean Keys Shopping Centre has been selected as a finalist in the category of 'Customer Service Organisation of the Year - Retail' for the 2018 Australian Service Excellence awards held by the Customer Service Institute of Australia.