Family & Kids

Meet Glenn and Janet from NewsXpress

Tell us about your store:    
NewsXpress Ocean Keys is a newsagency and lottery centre. We have been at OKSC for over nineteen years and have watched the centre and community grow enormously over this time. Our newsagency offers a large range of traditional newsagency items such as magazines, stationery, Lotto, greeting cards and newspapers. Moving with the times we also offer more contemporary products such as ink cartridges, gifts and collectables such as beanie boos and coins from the Royal Australian Mint. We also provide a large school booklist packaging service, which offers parents the convenience of shopping locally.  Our store has changed in configuration and product lines over the years but we have always been located in the same tenancy.

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What is your position at NewsXpress and how big is your team?
We are a locally owned and operated family business. Glenn and Janet started the business in 2001 when OKSC opened.  We currently have six staff members including Alyesha, our manager, who has been with us for fifteen years. Marita has been with us for six years and Jo joined the team five months ago. Geordie, Callum and Jemma are all students that work part-time. Over the years we have always valued the importance of employing local people. Our three children all grew up here and indeed were some of our original employees.  

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What are the most popular products right now?
Lotterywest is an extremely important aspect of our business. It’s not only your chance to win big but by playing Lotterywest games we are all supporting the Western Australian community. This year, in particular, has been a challenging year in retail. Over the early Covid period, being classified as an essential service, we saw a big boost in stationery, ink cartridges, books and games. We offer a large range of beautiful gifts and greeting cards and this has been particularly strong in the recent months. We are fast approaching our busiest trading time with our Back-To-School packaging service. Mums and Dads start dropping off school booklists to us in early November and we continue this service through to early February. It’s a one stop shop for many local families. We are very grateful to everyone that has continued to show strong support to our business.  

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How long have you been in the retail industry and what inspired you to pursue this career?
We started in newsagencies about 22 years ago and were inspired by the opportunity to work in a busy environment which has such close ties to the local community. We have always actively tried to provide products that our customers want and we continue to provide donations and sponsorship to many local community groups. 

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What is the best part about your job? 
The best part about the job is easily the banter we have with so many of our customers. We have a relaxed and happy work environment and so it is easy to share a joke. We have known many of our customers for nearly twenty years so many feel almost like family.

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When you’re not at the store, what do you like to do in your spare time?
We have recently purchased a caravan and have been enjoying some short trips away exploring WA. Janet likes nothing more than relaxing with a good book, while I spend as much free time as possible in the surf chasing the perfect wave. 

What makes Ocean Keys Shopping Centre a great part of the community?
OKSC has grown with the community from the beginning and now is really the hub for the greater northern region. We have a great range of stores and easy parking so it’s ideal for so many people. Many of the stores are still family businesses so tend to have a real community focus.