Customer Service

A lost and found register is maintained by the Centre Management Office. If you have lost an item at Ocean Keys or should you find an item whilst visiting Ocean Keys, please report the item at the Centre Management Office.

Wheelchairs are available for loan at no charge from the Centre Management Office or for a small fee at Friendlies Chemist. Please call to make a booking.

Parents are welcome to use the 5 Star Accredited Parenting Room located along the corridor near Just Spectacles offering excellent facilities for Mum, Dad and Baby.

With 1,300 car parking bays (including 240 undercover bays below Kmart), Ocean Keys provides convenient, free parking for customers.

The undercover carpark below Kmart is serviced by a travelator, lift and ramp. Refer to the Centre Map for the location of these facilities.

Ocean Keys provides conveniently located acrod parking bays in both the main carpark and the undercover carpark. Disabled toilets are located near Woolworths and the travelator.